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justinkandpaper.com is the specialist online ink and paper division of nsew Marketplace Ltd., a subsidiary of nsew Ltd. nsew is the largest supplier of computer and ancillary products in the Channel Islands. Our stores in both Guernsey and Jersey offer a great range of computers, printers, scanners, laptops, routers, phones, mp3 players, speakers and much much more. Please visit our website www.nsew.com to find out more.
When you buy from nsewink.com we offer free UK delivery and a full refund if you are not happy with your purchase. We supply home users, business, educational establishments, local authorities and government departments. We value any comments or suggestions so please get in touch.
Contact Details
Please use the following:
E-mail: service@justinkandpaper.com
Freephone: 0800 8620 130 (Calls are charged at normal UK national rates.)
Website: www.justinkandpaper.com
Customer Service Representatives are available Monday to Friday, 9am - 5pm.
Postal address:
nsew Marketplace, Harbour Mews, Southside, St. Sampsons
Guernsey, Channel Islands GY2 4QH
Delivery Times
You will receive an email confirming when your goods have been dispatched. This is sent to the email address you supplied when you completed your order. If you have not received your order within 10 days of receiving this email, please get in touch. Please quote your name, order I.D., order date and product ordered in all communications. Often we find missing items are not, in fact, missing but are being held at your local sorting office or by a neighbour or colleague. Royal Mail should leave a card indicating this, however there are times when these are misplaced or not left at all, so if possible please check first. Please note that compensation is limited to the value of goods lost. A replacement will be offered or refund as appropriate. Your statutory rights are not affected.
Quality Of Goods
All of the photo papers and printer inks sold by justinkandpaper.com are manufactured to the highest standards, and sourced only from distributors authorised to do so by the manufacturers in every case. If your goods have been damaged in transit or you discover a fault, please retain all documentation and packaging and contact us as soon as possible after receipt. Arrangements will be agreed for return and replacement items will be dispatched. Please contact us prior to returning any goods as this will allow us to resolve any issues quickly. Please quote your name, order I.D., order date and product ordered in all communications.
Complaint Handling
If you have a complaint please e-mail our Customer Service Team at service@justinkandpaper.com or Freephone 0800 8620 130. (Calls are charged at normal UK national rates.) Customer Service Representatives are available Monday to Friday, 9am - 5pm. Please quote your name, order I.D., order date and product ordered in all communications. We aim to respond to and resolve all complaints within 2 working days.
WINKI DIRECTORY